Privacy Policy

Effective Date: August 13, 2026

At Facio Maxillary Dental, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use https://faciomaxillarydental.com/ (the “Website”) or contact our dental practice through the Website.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you interact with our Website or contact us, including:

  • Full name
  • Phone number
  • Email address
  • Postal or other contact address
  • Appointment or consultation details
  • Information submitted through contact or enquiry forms
  • Messages or other information you provide when contacting us
  • Any other information you voluntarily choose to provide

Health and Medical Information

If you voluntarily provide information relating to your dental or medical history, symptoms, treatment requirements, or other health information through our Website or communication channels, we may use that information solely for purposes related to responding to your enquiry, scheduling consultations, providing appropriate dental services, and managing your relationship with our practice.

Please do not submit highly sensitive medical information through a general website contact form unless specifically requested by us through an appropriate secure communication method.

2. Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • General website usage information

This information may be collected through cookies, analytics tools, server logs, or similar technologies.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to your enquiries and requests
  • Schedule or manage appointments
  • Provide information about our dental services
  • Communicate with you regarding consultations or appointments
  • Provide and improve our services
  • Maintain and improve the Website
  • Understand Website usage and visitor preferences
  • Prevent fraud, abuse, or unauthorized activity
  • Comply with applicable legal and regulatory requirements
  • Protect the rights, safety, and security of our patients, staff, practice, and Website

We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy unless permitted or required by applicable law.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, understand Website traffic, remember preferences, and provide a better user experience.

Cookies may be used for:

  • Essential Website functionality
  • Website analytics
  • Performance monitoring
  • Security
  • Remembering user preferences

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

5. Analytics and Third-Party Services

We may use third-party services, such as website analytics, hosting, security, communication, appointment scheduling, or other technology providers.

These providers may process limited information on our behalf to provide their services. Where applicable, their processing of information may also be governed by their own privacy policies.

We encourage you to review the privacy policies of third-party services that you access through our Website.

6. How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties when reasonably necessary to:

  • Provide Website, hosting, technical, or IT services
  • Process appointment or enquiry requests
  • Provide communication services
  • Maintain Website security
  • Analyze Website performance
  • Comply with legal obligations
  • Respond to lawful requests from government authorities
  • Protect our legal rights or the safety of individuals

Where appropriate, we seek to work with service providers that maintain reasonable safeguards for personal information.

7. Medical and Dental Information

Facio Maxillary Dental takes the confidentiality of patient information seriously.

Information collected as part of an actual patient relationship may be subject to additional professional, medical, dental, and legal confidentiality requirements. This Privacy Policy applies primarily to information collected through this Website and does not replace any separate patient consent forms, treatment agreements, medical records policies, or other notices that may apply to patients.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the Website.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, managing appointments, providing services, maintaining appropriate business records, resolving disputes, and complying with legal or professional obligations.

The retention period may vary depending on the type and nature of the information.

10. Your Privacy Rights

Depending on applicable law, you may have certain rights concerning your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally permitted
  • Withdraw consent where processing is based on consent
  • Request information about how your personal information is used
  • Object to certain types of processing
  • Request restriction of processing in applicable circumstances

To exercise a privacy-related right, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our Website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us through the Website without appropriate consent, please contact us so that we can review and, where appropriate, remove the information.

12. Links to Other Websites

Our Website may contain links to third-party websites, social media platforms, or other online services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, Website functionality, legal requirements, or privacy practices.

Any updated version will be posted on this page with a revised “Effective Date.” Your continued use of the Website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:

15. Disclaimer

This Privacy Policy is provided as a general website privacy policy and should be reviewed and customized according to the actual services, technologies, forms, third-party integrations, location, and applicable privacy and healthcare laws governing Facio Maxillary Dental.

If the practice collects or processes regulated health information, additional healthcare-specific privacy requirements and patient notices may apply.